If your prints are being stored in an album, you will want to take them out.
Prints left inside an album will incur a 10 cent handling fee per print.
For a full list of our handling fees Click Here
If you don't want to deal with the hassle of getting your prints organized, we will scan them as they arrived. If you want to organize your prints after they have been scanned, you can do this on your computer or tablet once you have them back.
If you already know the grouping that you want your photos scanned in, just put each group of photos inside gallon size Ziploc bags.
Label each bag with a name or identifying group number.
Include a note explaining how you have organized your photos & how you want them organized. This way there won't be any confusion.
prints must be scanned by size, so we cannot guarantee the sequence WITHIN each group.
Fill our order form, if you need help at any time, don't hesitate to call us at 1-800-776-8357.
Place all your items in a shipping box with packing material so that your photos are not jumbled around in the box. Make sure you include your order form in your box so we know who the photos belong to when they arrive.
We accept shipments from all carriers, so you can pick whichever carrier is most convenient for you. We do recommend either UPS or Fed Ex because they offer the ability to track your package.
We do not recommend using the Post Office to ship your photos.
If you have different sizes of film, they will need to be scanned separately. We cannot intermix different sizes of film because each size requires a special scanner. Our Online Image Organizer will allow you to create the exact sequence after your images have been scanned.
Once we receive your package we will notify you by e-mail that your package has arrived and the date we expect it to be completed. It's that easy!